THE TRUE NORTH PACT

Sales in 30 days, or your money back. In writing.

If we don’t generate sales for your business in your first 30 days, we refund our management fee. Agreed in writing before we spend a dollar.

See our services
Strategy first. Results that scale. Paid advertising management for small businesses. Direction first, then scale.

How it works

  1. 1Chat with us
  2. 2Get your $297 audit
  3. 3Your ads live within 14 days
Sound familiar?

Most small businesses have been burned by ads.

You’re paying an agency and sales aren’t moving.

The monthly report looks busy. Impressions, reach, clicks. But your revenue hasn’t changed. Pretty charts are not customers.

Boosted posts are eating your budget.

You tap boost and hope. Some likes show up. Nothing else does. There is no strategy behind it, just spending.

You have no idea what’s actually working.

Money goes in. Some customers come out. You can’t connect the two. So every month you spend on faith instead of data.

Services

How we help businesses grow

Every package runs on the True North Method: Direction, Creative, Distribution, Optimization. One clear system. Paid advertising that grows your business, not random activity.

Paid advertising built around a clear offer, accountable tracking, and the numbers that move your business.

Every engagement is scoped in writing before launch.

Direction

We sharpen the offer, choose the right platforms, define the audience, and set the campaign plan before your budget goes to work.

Campaigns

We build the targeting, ad copy, creative, landing-page direction, and tracking so your ads turn attention into actual customers.

Optimization

We review performance, keep what wins, cut what does not, and explain every change in plain language.

How it works

A clear, repeatable process.

The True North Method is one reliable growth system: Direction, Creative, Distribution, Optimization. It comes from real ad accounts and real budgets, not theory. It’s how we help businesses stop wasting money and start getting customers on purpose.

Step 1

Direction

We set the course first: your positioning, your offer, your audience, and a 90-day plan. Nothing launches until we know exactly what “working” looks like.

Step 2

Creative

Ad copy, images, and video scripts built for your audience, with hooks designed to convert and your approval before anything goes live.

Step 3

Distribution

Campaigns go live on Meta and Google, tracked from day one so every dollar is accountable.

Step 4

Optimization

We read the data, cut what doesn’t work, and scale what does. Every decision is tested, not guessed.

Your first month

Your first month, mapped out.

No black box. Here’s exactly what happens in the first four weeks of working together.

Week 1

Direction

Your audit findings, positioning, offer, audience, and campaign plan. Nothing launches until the course is set.

Week 2

Build & launch

We build the campaign, tracking, copy, and creative for your approval. Ads go live by day 14.

Week 3

Early optimization

We read the first signal, cut obvious waste, and refine the parts of the campaign that need attention.

Week 4

Reporting

Your first plain-language report. What’s working, what isn’t, and what changes next. No vanity metrics. We report leads, customers, and revenue.

Every strategy decision is made by the founder. You talk to the person running your ads, not a junior account manager.

About us and what we offer

We built True North Scales for small businesses.

True North Scales is a new, founder-led agency built on a simple belief. Small businesses deserve strategy-first marketing. Not vanity metrics, not guesswork, and not reports that sound impressive while the budget quietly disappears.

We built this agency after seeing the same thing happen too often: small businesses paying for marketing that looked busy but never produced customers. Pretty posts. Vague reports. Metrics that sounded impressive and meant nothing.

We believe small businesses deserve better. Not bigger budgets. Better thinking. Strategy before spend. Creative built to convert, not just to look good. Reporting in plain language that shows where every dollar went and what it brought back.

This didn’t start in a classroom. Our founder started at 17 running her own Shopify store, spending her own money on Facebook and Instagram ads and learning firsthand what actually converts. That experience is baked into everything we do: real budgets, real testing, real accountability.

True North Scales is founder-led, on purpose. There is no account-manager layer here. The person on your strategy call is the person writing your creative, managing your ads, and reporting your numbers. You’ll never wonder who’s actually doing the work.

We’re upfront about one more thing: True North Scales is new. We’d rather tell you that plainly than dress it up. What you get in return is direct founder attention, a named method instead of guesswork, and a partner whose reputation is built one client at a time. Starting with yours.

If you want someone who treats your ad budget like it’s their own money, and talks to you like a person, you’re in the right place.

True North Scales compass mark
How we report

Reporting you can actually read.

Every month you get a plain-language report. No dashboards you need a degree to understand, no vanity metrics dressed up as wins. Here’s what’s in it:

01

Ad spend

Exactly what went to the platforms this month. Every dollar accounted for.

02

Cost per lead

What each inquiry actually cost you. This is the number everything else serves.

03

Leads & customers

The numbers that matter: inquiries generated and customers won.

04

What changed

Which creative worked and which didn’t, what we changed and why, and next month’s plan.

We don’t report follower counts or impressions as victories. If a number didn’t move your business forward, we say so. And we say what we’re doing about it.

Work • Inside the work

Selected Work: what we build for clients

Here’s a look at what we actually build for clients. These are samples of the work, not client results or performance claims.

Here’s the type of advertising we create for clients. Every piece is made to get the right people to take the next step.

◆Sample
Paid advertising

Lead generation ad creative

Ad creative built to turn attention into inquiries. Clear hook, clear offer, clear next step.

◈Sample
Campaign creative

Monthly ad creative system

A planned mix of copy, images, and video scripts that keeps campaigns fresh and testable month after month.

◇Sample
Reporting

Campaign performance snapshot

Plain-language reporting that shows what’s working, what isn’t, and what changes next.

Not sure which level fits? Use the chat launcher below to tell our automated assistant what you are working with and get a clear next step.

Straight talk

What you won’t find here.

  • No invented client counts. We’re a new agency and we say so. We’d rather earn your trust than rent someone else’s.
  • No fake testimonials. You won’t see stock-photo quotes from people who don’t exist. When we have real client words to share, they’ll be real.
  • No mystery numbers. Every report shows ad spend, cost per lead, leads, and customers. If a number didn’t move your business forward, we say so.
  • No hostage situations. Your ad account is yours, your data is yours, and everything we build is documented. After the first 3 months we’re month-to-month. If you ever want to bring ads in-house, we hand over the playbook. We don’t do lock-in.
The True North Pact

Sales in 30 days, or your money back. In writing.

If we don’t generate sales for your business in your first 30 days, we refund our management fee. Agreed in writing before we spend a dollar.

The terms, in plain English.

  • What triggers it. If your ads generate zero sales in your first 30 days, you get your management fee back. All of it.
  • What gets refunded. Our management fee only. Your ad spend goes straight to Meta and Google from your own account. We never hold it, so we can’t refund it.
  • When it’s agreed. Before launch, in writing. The sales target, the terms, everything. No handshake deals and no fine-print surprises.
  • Why it has a name. Most guarantees are fine print nobody reads. Ours has a name because we plan to keep it.

Applies to our management fee only. Ad spend is paid by you directly to the ad platforms and is never refunded or marked up. Requires an agreed monthly ad budget, creative approval within 3 business days, and prompt follow-up on new leads on your end.

What happens next

From first chat to live ads.

No black box, no waiting around wondering. Here’s the whole path in four steps.

Step 1

Chat with us

Tell us what you’re working with. Real answers, fast. We’ll tell you straight up if we’re a fit or not.

Step 2

Get your free audit

Our free 10-point checkup tears down your current ads. Findings land within one business day, written or as a chat walkthrough.

Step 3

Ads live within 14 days

Direction, creative, launch. You approve everything before a dollar goes to the platforms.

Step 4

Weekly optimization

We read the data, cut what doesn’t work, and scale what does. A plain-language report every month.

Pricing

Choose the level that fits now.

Three levels of hands-on paid advertising management, matched to what you spend on ads.

We’re taking 3 founding clients at founding rates. When those spots are gone, rates go to full price. Founding clients give an honest testimonial and join a case study. That’s the trade.

Entry option

Spark

$497/mo

Founding rate $375/mo

For businesses spending up to $2,500 a month on ads.

You've been getting by on word of mouth and the occasional boosted post. Spark is where that ends. We build you one proper campaign on one platform. Real targeting, real ad creative, real tracking. And every month you get a plain-English report showing exactly what your money did. No jargon, no 40-page decks. Just ads finally being run like someone's paying attention. Because someone is: us.

What you get

  • 1 advertising platform
  • 1 campaign with up to 2 ad sets
  • 2 ad copy variations + 2 images per month
  • Targeting strategy
  • Monthly performance report
  • Built for up to $2,500/month in ad spend

30-day money-back guarantee on your first month's management fee. 3-month initial term, then month-to-month; cancel with 30 days' written notice. Ad spend paid directly to Meta/Google is non-refundable.

Enterprise option

Empire

$6,997/mo

Founding rate $5,250/mo

For businesses spending $10,000+ a month on ads. Full-funnel, multi-location.

Multi-location, high-growth, or just done being the best-kept secret in your industry. Empire is our highest level, turned all the way up: all three platforms and up to 10 campaigns. You get a full conversion-optimization program that sharpens your funnel every month. Competitor monitoring shows what the other guys are running. A custom reporting dashboard keeps the numbers clear. You also get a dedicated support channel and a quarterly growth roadmap so you always know where this is headed.

What you get

  • 3 advertising platforms (Facebook, Instagram, Google)
  • Up to 10 campaigns
  • 30 ad copy variations + 20 images + 8 video scripts per month
  • Full conversion rate optimization program
  • Competitor monitoring reports
  • Custom reporting dashboard
  • Dedicated support channel
  • Quarterly growth roadmap
  • Up to 5 locations
  • Instagram management add-on available
  • Built for $10,000+/month in ad spend

30-day money-back guarantee on your first month's management fee. 3-month initial term, then month-to-month; cancel with 30 days' written notice. Ad spend paid directly to Meta/Google is non-refundable.

Founding rate = about 25% off your first 3 months, then full price. 3-month initial term, then month-to-month. Cancel with 30 days' written notice. Your ad budget is separate and always in your control. You pay it straight to Meta and Google from an account you own. We never hold your ad money and we never mark it up. Our guarantee covers our management fee only. We factor a 30-day learning phase into every account. You'll see early signals in weeks 2 to 4.

Start free

Free 10-point ad-account checkup

We tear down your ad account across 10 checkpoints and send you the findings within one business day. No cost, no pitch. Pick your format: a written breakdown by email, or a walkthrough right here in chat.

Not running ads yet? See what budget makes sense for you first. Takes 60 seconds.

One-time starting point

Marketing Audit

$297 one-time

For the business spending money on ads and suspecting it's being wasted.

We tear the whole thing down. Your ads, your funnel, your website. We review 20+ checkpoints and hand you a written report within 5 business days. It shows what's broken, what's fine, and what to fix first. Hire us within 14 days and the $297 comes off your first month. Either way, you finally know the truth.

What you get

  • 20+ point teardown of your current ads, funnel, and website
  • Written report within 5 business days
  • Fee credited toward your first month if you start within 14 days

One-time fee, no subscription. Credit terms: start a monthly package within 14 days of your audit report and the full $297 comes off your first month. The credit expires after 14 days.

Add-on

Instagram Management

$750/mo add-on to any package

Twelve posts a month, done for you. We design the graphics, write the captions, pick the hashtags, and post for you. You approve the monthly calendar, we handle the rest.

Founding rate $565/mo for your first 3 months.

Are we a fit?

Five questions. Thirty seconds.

Answer five quick questions and we’ll point you at the right level. Then drop into chat with your answers already in hand.

Question 1 of 5

Frequently asked questions

Straight answers.

The questions people actually ask before hiring us. Answered the way we’d answer them on a call.

How long have you been in business?

True North Scales is a new, founder-led agency. And we’re upfront about it. Here’s what that gets you instead of a long track record:

Founder-led work. No junior account managers. The person you talk to is the person doing the work. A named method instead of guesswork. Every engagement runs on the True North Method: Direction, Creative, Distribution, Optimization. A lower-risk first step. Start with a free 10-point checkup. If you want a deeper paid teardown, the Marketing Audit is $297.

If you’d rather hire a ten-year-old agency, we’re not it. And we’ll tell you that honestly.

What if I’ve been burned by an agency before?

You’re exactly who we built this for. Here’s how we’re different from the agency that burned you:

Plain-language reporting. Every month you see ad spend, cost per lead, leads, and customers. No vanity metrics dressed up as wins. You own your ad accounts. They’re in your name, under your control, always. You talk to the person doing the work. Strategy calls are with the person managing your account. Not a salesperson, not a junior. No long lock-in. It’s a 3-month initial term, then month-to-month with 30 days’ notice.

When will I see results?

Honestly: you’ll see early signals in weeks 2 to 4. Creative goes live, the first data comes in, and we start seeing what’s resonating. We factor a 30-day learning phase into every account. A meaningful read on what’s working takes 60 to 90 days of testing and optimization.

No one can ethically promise you faster than that. Anyone who does is selling, not strategizing.

What if it doesn’t work? Do you guarantee results?

Sales in 30 days, or your money back. In writing. We call it the True North Pact.

If we don’t generate sales for your business in your first 30 days, we refund our management fee. Agreed in writing before we spend a dollar.

We factor a 30-day learning phase into every account, and you’ll see early signals in weeks 2 to 4.

Ad spend is paid directly to Meta or Google and is non-refundable.

Can I start without signing a monthly retainer?

Yes. The Marketing Audit is $297 one-time. We review your ads, funnel, and website across 20+ checkpoints, then deliver a written report within 5 business days: what is broken, what is working, and what to fix first.

If you begin a monthly package within 14 days, the full $297 is credited to your first month. There is no obligation to continue.

What is included in the price?

The monthly fee covers the strategy, creative, campaign management, optimization, and reporting listed for your package. Ad spend is separate and is paid directly to the advertising platform from an account you own.

Your statement of work lists the exact platforms, campaign scope, deliverables, timeline, and approval process before you sign.

Do you manage our Instagram too?

Yes, as an add-on to any package. Instagram Management is $750 a month: twelve posts a month designed, written, and posted for you, with a monthly content calendar you approve first.

Founding clients get it at $565 a month for the first three months. It is month-to-month, with 30 days' written notice to cancel.

Do you require long contracts?

Service starts with a 3-month initial term, then continues month-to-month. You can cancel with 30 days' written notice.

Your first month's management fee has a 30-day money-back guarantee. Ad spend is paid directly to Meta or Google and is non-refundable. We factor a 30-day learning phase into every account, with early signals usually showing in weeks 2 to 4.

Who actually does the work?

The person on your strategy call works on your account. The same team writes your creative, manages your ads, and reports your numbers. There’s no handoff to a junior team and no account-manager layer. Founder-led isn’t our marketing line; it’s the business model.

Why should I trust a new agency?

Fair question. Here’s the honest version.

New means you get the founder. No junior team learning on your budget. The person who built the method runs your account. The guarantee removes the risk. No sales in 30 days and you get your management fee back, in writing. Real practitioner history. Our founder started at 17 running her own store, spending her own money on Facebook and Instagram ads. That’s real testing, not textbook theory.

And what you won’t get from us is invented proof. We won’t show you case studies we don’t have or testimonials we made up. We’d rather tell you we’re new than lie to you about it.

What’s the catch with the guarantee?

No catch. The terms are agreed in writing before launch, and they’re simple.

Trigger: your ads generate zero sales in the first 30 days. Refund: our full management fee, back to you. Not refunded: ad spend, because it’s paid by you directly to Meta and Google. We never hold it, so we can’t refund it.

There are a few working conditions on your side: an agreed monthly ad budget, creative approval within 3 business days, and prompt follow-up on the leads we send you. If you go dark for two weeks, we can’t be held to a sales target. That’s the whole thing.

Do you outsource the work to someone else?

No. The person on your strategy call is the person writing your creative, managing your campaigns, and reporting your numbers. There’s no account-manager layer and no junior team. Founder-led isn’t our marketing line, it’s the business model.

Can I see your case studies?

We don’t have any yet, and we won’t invent any. Every agency with a wall of case studies started with client number one.

Here’s what we offer instead: the free 10-point checkup shows you how we think before you pay a dollar, the $297 audit gives you a full teardown with a 14-day credit toward your first month, and the 30-day guarantee means your first month of management fees is risk-free.

Our first founding clients will also be our first case studies, and they lock in founding rates for it. That might be you.

How much do I need to spend on ads?

We don’t set a minimum, but we’ll be straight about what makes sense. Spark fits up to $2,500 a month in ad spend. Scale fits $2,500 to $10,000. Empire fits $10,000 and up.

If your budget is too small for ads to work, we’ll tell you that instead of taking your money. That’s what the free checkup is for.

Why shouldn’t I just run the ads myself?

Honestly? You can. If you’ve got the time and want to learn, the free checkup might be all you need to get pointed the right way.

We exist for owners who’d rather run their business than live inside Ads Manager. The targeting, the creative testing, the weekly optimization, the plain-language reports. If that sounds like time you don’t have, that’s what you’re buying back.

What happens if I cancel after the first 3 months?

After the initial 3 months, you’re month-to-month with 30 days’ written notice. When you leave, you keep everything: your ad accounts are in your name and under your control, always, and all the campaigns, creative, and data stay with you.

We don’t hold your accounts hostage. If you ever want to leave, leaving is easy. That’s how it should be.

What do you need from me to get started?

Four things. Access to your ad accounts (advertiser access, they stay in your name). An agreed monthly ad budget before launch. Creative approval within 3 business days so nothing sits waiting. Prompt follow-up on new leads on your end, because ads can’t close sales alone.

That’s it. We handle the strategy, the creative, the build, the optimization, and the reporting.

Is the free checkup actually free?

Yes. Ten checkpoints across your ad account, findings within one business day, no cost and no pitch. Pick your format: a written breakdown by email, or a walkthrough right here in chat.

We do it free because it’s the fastest way to show you how we think. If we’re not a fit, you keep the findings either way.

Contact

Let’s talk about your business

If your current marketing feels scattered or underperforming, let’s fix that. Chat with our automated assistant for a quick fit check, or email us if you would rather send the details directly.

The promise

Sales in 30 days, or your money back. In writing.

The management-fee guarantee and its working conditions are agreed in writing before launch, so you know exactly where you stand.

Or email us directly

Prefer to reach out directly? hello@truenorthscales.com

Prefer to talk? Leave your number in the form and we’ll call you back within one business day.

Send us the details

This form prepares a real email in your mail app so you can review and send it.

Please enter your name.
Please enter your business name.
Please enter a valid email address.
Please enter a phone number.
Please enter a message.

This opens your email app with your request addressed to us. Review it, then hit send. True North Scales replies within 1 business day.

✓

Your email is ready.

Your email app should now be open with your request addressed to us. Just hit send and it’s done.

True North Scales replies within 1 business day. Your message includes:

  • Your business details
  • The package you are considering
  • Your biggest marketing challenge

Didn’t see your email app open? Reach us directly at hello@truenorthscales.com.